Support during the Coronavirus (COVID-19) Pandemic

Rustington, as we all know, is a wonderful place to live with a strong sense of community. 

The Parish Council will co-ordinate and publish information as it becomes available to enable local residents to access support as easily as possible.

This page will be updated regularly with details of support which may be of help to those who are self-isolating or are deemed more vulnerable.

If you know of someone who may not have access to the internet then please print and pass it on.

If you have information which you feel might be of use to the wider community then please email:

Government Guidance:

The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS. Many people have questions about the changes and the most Frequently Asked Questions (FAQs) can be found here including the updates announced on the 22 September

If you need to apply for a Test you can do so here

If you need to book a Test and you have an activation code information can be found here


If you are interested in becoming involved within the community Voluntary Action Arun & Chichester (VAAC) will be able to talk through the many local opportunities that are available.  Visit the VAAC website here

Staying Well:

The Parish Council would urge everyone to follow the National Advice with regard to the Pandemic itself. 

It is always best to take your advice from the NHS page rather than Social Media or the ad-hoc knowledge of others. 

This is an evolving real-time situation so it is important to understand the most up to date advice:

Local Councils:

For information regarding Arun District Council and its Services visit:

For information regarding West Sussex County Council and its Services visit:

West Sussex County Council has opened a line for Community Support during the Covid-19 crisis.

The Hub has been set up to support those in need of help a
You can:


There is now an online form to register to receive help for yourself or another person which you are worried about.

Volunteers are actively being recruited and vetted to meet the needs of the community.
If you need help always, where possible, seek support through official channels as unfortunately there have already been reports of people taking advantage of current situation through scams. If you have concerns with callers at your doorstep please call Arun District Council 01903 737500 or 999 if it is an emergency and you feel at risk.

West Sussex Community Support
Tel: 033 022 27980 Lines are open 8.00am - 8.00pm
More information online at…/sup…/community-hub-covid-19/

Meals on Wheels are currently operating as normal (7 days per week) and are accepting new clients.  Call: 01903 718893 or 0800 090 3258 to find out more.

The Extremely Vulnerable

The service is not open for new registrations at the moment, because people aren’t being advised to shield in most of England from 1 August 2020.

The last boxes of food and basic supplies will be sent out by 31 July.

If you’ve already registered and got priority access to supermarket deliveries, you’ll keep it.

If you’ve already registered and got priority access to supermarket deliveries, you’ll keep it. Contact your local authority if you need urgent help.

You can read general guidance on protecting yourself if you’re clinically extremely vulnerable to coronavirus. 

People falling under the category of Extremely Vulnerable include:

  1. Solid organ transplant recipients.

  2. People with specific cancers:
    • people with cancer who are undergoing active chemotherapy
    • people with lung cancer who are undergoing radical radiotherapy
    • people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
    • people having immunotherapy or other continuing antibody treatments for cancer
    • people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
    • people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
  3. People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD.

  4. People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell).

  5. People on immunosuppression therapies sufficient to significantly increase risk of infection.

  6. Women who are pregnant with significant heart disease, congenital or acquired.


Other sources of help and support:


There are a host of wonderful local businesses offering Home Delivery. 

The list is updated regularly. 

To view the latest information click here: FOOD & SUPPLIES


Support for Older People:

Age UK West Sussex are continuing to support people that use their Services who may be frail, vulnerable and isolated and looking to support them with personalised help based on individual need.

If you, or someone you know is self-isolating and in need of support, or you are worried about a friend or family member then please contact Age UK West Sussex, Brighton & Hove on 01903 731800 or email: 

Meals on Wheels are currently operating as normal and are accepting new clients.  Call: 01903 718893 to find out more.

Extremely Vulnerable then please visit 

The East Preston & Kingston Royal British Legion - Support for Veterans The Emergency Welfare Co-ordinator has organised a small team of volunteers who are able to offer Veterans practical help and support or a friendly chat during the Covid-19 crisis.  If you need assistance please contact: Nick Ward via Email:

Financial Hardship:

Littlehampton & District Foodbank

From Monday 14th September the foodbank will be operating from the main hall at the Littlehampton United Church. It will open at the usual opening times of 1pm-3pm, Tuesday and Friday, and will still be appointment only for the time being.
The Foodbank Team have been working on this project with Turning Tides Ending Local Homelessness since the beginning of the year and are very excited to be a part of Littlehampton’s new community hub. Moving to the United Church will give a lot more space; it will also bring the foodbank right into the heart of town where it’s easily accessible by both train and bus.
They will still have their office at the Littlehampton Baptist Church, which has been involved with the foodbank since it first began.

You can find more information on how to get a Foodbank referral here.

For any queries, please visit their Facebook LittlehamptonDistrictFoodBank, call 07925 862289 or email


Arun & Chichester Citizens Advice are ceasing their face to face work but are still available to support Rustington residents via telephone, email and post.


Adviceline Number: 0344 477 1171
Adviceline (Mobile Phones Only): 0300 3300 650

Webchat can be accessed through when webchat is not available, the client is given an option to send an email instead

The CAB will continue to distribute food and fuel vouchers without the need for clients to access their premises. The CAB have also managed to agree for the restriction of one fuel voucher per household a year to be lifted during this period and they are therefore able to provide enough vouchers to enable people to stay warm during this period. 


Mental Health Support:

West Sussex Mind state:

Due to the Government advice regarding Coranavirus, we have adapted how we are supporting people with their mental health and are now offering phone and online video call sessions. We've also expanded to offer support in the evenings.

Our new evening support

We have mental health recovery workers available to speak with people who need support between 5pm and 10pm, seven evenings a week. Please email, including your phone number in your email, and we will call you back. Or, if you really need to phone, call 01903 268107.

The Pathfinder Support Hub in Littlehampton is offering online one-to-one sessions, group sessions to socialise with others, and learning and development workshops.. If you'd like to take part, please email to book your place.

  • Singing, Mondays, 12 noon
  • Drop-in, Tuesdays, 11 am
  • Gentle exercise, Wednesdays, 10.30 am
  • Quiz, Wednesdays, 12 noon
  • Young people's drop-in, Wednesdays, 2 pm
  • Gentle exercise, Thursdays, 10.30 am
  • Drop-in, Thursdays, 2 pm
  • Gentle exercise, Fridays, 10.30 am
  • Reading group, Fridays, 10.30 am
  • Mindful relaxation, Fridays, 12 noon
  • Young people's drop-in, Fridays, 2 pm
  • Parental mental health support, Families in Mind play and chat drop-in, Thursdays, 10.30 am.

More information about a variety of online groups can be found here

Our service contact details

Bognor and Chichester (older people):  07495 077341, email:

Littlehampton: 01903 721893, email:

If you're looking for help, please complete and submit the short form here. The Team aim to get back to you within three working days.

MIND Youth services 
Littlehampton and Bognor 01903 721893

Families in Mind - parental mental health support for parents of children nought to 5 years: 01903 721893


Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak.

Parents and Carers:

Helpful resources for Parents & Carers during this difficult time

If you are pregnant or have a child under 2 years of age register with Family Assist for online support and to answer any questions you may have during this difficult time.


There are a host of wonderful local businesses offering Home Delivery. 

The list is updated regularly. 

To view the latest information click here: FOOD & SUPPLIES