Support during the Coronavirus (COVID-19) Pandemic

Rustington, as we all know, is a wonderful place to live with a strong sense of community. 

The Parish Council will co-ordinate and publish information as it becomes available to enable local residents to access support as easily as possible.

This page will be updated regularly with details of support which may be of help to those who are self-isolating or are deemed more vulnerable.

If you know of someone who may not have access to the internet then please print and pass it on.

If you have information which you feel might be of use to the wider community then please email:

If you are in need of URGENT ASSISTANCE, for example, you are going to run out of food or medicine within the next three days, please phone the West Sussex Community Hub on Tel: 033 022 27980 so that you can make sure you get the help you need as quickly as possible.

You can also submit a request for support here.

Government Guidance:

The government has announced that England is moving to Plan B in response to the risks of the Omicron variant.

This means:

  • Face coverings are required by law in most indoor settings.
  • From 13 December office workers who can work from home should do so.
  • From 15 December, certain venues and events will be required by law to check that all visitors aged 18 years or over are fully vaccinated, have proof of a negative test in the last 48 hours, or have an exemption.

For more information about what you can and can't do during the Pandemic visit GOV.UK here 

If you are displaying Covid-19 symptoms and need to apply for a Test you can do so here

Rapid Lateral Flow TestsAnyone in England who does not have symptoms can now get regular rapid lateral flow tests to check for coronavirus.  

You can now collect up to 2 packs of 7 tests from a local pharmacy or test site.  For further details click here to be redirected to the NHS website.


Volunteer to help the NHS

The Scheme aims to help people in England to stay safe during coronavirus (COVID-19), and to support the NHS and care services. The Scheme has been set up by NHS England and NHS Improvement, working with Royal Voluntary Service and the GoodSAM app.

As part of this work volunteers will be able to help with the coronavirus vaccination programme.


Register to be an NHS Volunteer Responder

To join we need you to:

  • Live in England and be over the age of 18.
  • Use a smartphone. This is because tasks will be sent directly to your phone through the GoodSAM app. Don’t worry if you are not familiar with this technology, there is plenty of help available.
  • Decide which of the NHS Volunteer Responder role/s you would like to do.
  • Consider your own health condition when choosing role/s. If you are clinically vulnerable to coronavirus (COVID-19) you may prefer our telephone-based Check In and Chat roles. 
  • Be able to volunteer and go on duty as much as you possibly can.

Voluntary Action Arun & Chichester

If you are interested in becoming involved within the community Voluntary Action Arun & Chichester (VAAC) will be able to talk through the many local opportunities that are available.  Visit the VAAC website here

Staying Well:

The Parish Council would urge everyone to follow the National Advice with regard to the Pandemic itself. 

It is always best to take your advice from the NHS page rather than Social Media or the ad-hoc knowledge of others. 

This is an evolving real-time situation so it is important to understand the most up to date advice:

Local Councils:

For information regarding Arun District Council and its Services visit:

For information regarding West Sussex County Council and its Services visit:

West Sussex County Council has opened a line for Community Support during the Covid-19 crisis.

The Hub has been set up to support those in need of help 
You can:


There is now an online form to register to receive help for yourself or another person which you are worried about.

Volunteers are actively being recruited and vetted to meet the needs of the community.
If you need help always, where possible, seek support through official channels as unfortunately there have already been reports of people taking advantage of current situation through scams. If you have concerns with callers at your doorstep please call Arun District Council Tel: 01903 737500 or 999 if it is an emergency and you feel at risk.

West Sussex Community Support

If you are in need of urgent assistance, for example, you are going to run out of food or medicine within the next three days, please phone Tel: 033 022 27980 so that we can make sure you get the help you need as quickly as possible.
Tel: 033 022 27980 Lines are open 8.00am - 8.00pm
More information online at…/sup…/community-hub-covid-19/

Meals on Wheels are currently operating as normal (7 days per week) and are accepting new clients.  Tel: 01903 718893 or Tel:08082 582134 to find out more.

The Extremely Vulnerable

The requirement to shield has now ended however the Government are also advising clinically extremely vulnerable people to continue to take extra precautions to protect themselves. You are advised to follow the practical steps described below to minimise your risk of exposure to the virus.  Further information can be found here

Contact your local authority if you need urgent help.

Other sources of help and support:
There are a host of wonderful local businesses offering Home Delivery.  
To view the latest information click here: FOOD & SUPPLIES


Support for Older People:

Age UK West Sussex are continuing to support people that use their Services who may be frail, vulnerable and isolated and looking to support them with personalised help based on individual need.

If you need help or if you’re worried about a friend or family member during these challenging times, please contact us:
Or for a friendly chat, day or night, call The Silver Line Tel: 0800 470 8090


Meals on Wheels are currently operating as normal and are accepting new clients.  Tel: 01903 718893 to find out more.

Extremely Vulnerable then please visit 

The East Preston & Kingston Royal British Legion - Support for Veterans The Emergency Welfare Co-ordinator has organised a small team of volunteers who are able to offer Veterans practical help and support or a friendly chat during the Covid-19 crisis.  If you need assistance please contact: Nick Ward via Email:

Financial Hardship:

Littlehampton & District Foodbank

The Foodbank will continue to provide those in financial crisis with pre-packed food parcels. This is to keep clients, volunteers and staff as safe as possible, and minimise their exposure to COVID-19.
You can find information on how to get a foodbank voucher at Once a referral agency has issued you with a foodbank voucher they will pass your contact details to the Foodbank, who will get in touch to arrange your appointment. 
As always if you have any queries you can contact the Foodbank on Tel: 07925 862289 or at
You can find more information on how to get a Foodbank referral here.

For any queries, please visit their Facebook LittlehamptonDistrictFoodBank, Tel: 07925 862289 or email

Food collection points remain open, and you can find their information at the following places


Arun & Chichester Citizens Advice are ceasing their face to face work but are still available to support Rustington residents via telephone, email and post.



Adviceline Number Tel: 0802 787969 Free to call

24/7 Self Advice guide:

Webchat can be accessed through when webchat is not available, the client is given an option to send an email instead

Other Services:

Domestic Abuse:

The CAB will continue to distribute food and fuel vouchers without the need for clients to access their premises. The CAB have also managed to agree for the restriction of one fuel voucher per household a year to be lifted during this period and they are therefore able to provide enough vouchers to enable people to stay warm during this period. 


Mental Health Support:

West Sussex Mind state:

"Due to the Government advice regarding Coranavirus, we have adapted how we are supporting people with their mental health and are now offering phone and online video call sessions. We've also expanded to offer support in the evenings:

Our new evening support

We have mental health recovery workers available to speak with people who need support between 5pm and 10pm, seven evenings a week. Please email, including your phone number in your email, and we will call you back. Or, if you really need to phone, Tel: 01903 268107."

The Pathfinder Support Hub in Littlehampton is offering online one-to-one sessions, group sessions to socialise with others, and learning and development workshops.. If you'd like to take part, please email to book your place.

More information about a variety of online groups can be found here

Our service contact details

Bognor and Chichester (older people):  Tel: 07495 077341, email:

Littlehampton Tel: 01903 721893, email:

If you're looking for help, please complete and submit the short form here. The Team aim to get back to you within three working days.

MIND Youth services Littlehampton and Bognor Tel: 01903 721893 Email:

Families in Mind - parental mental health support for parents of children nought to 5 years Tel: 01903 721893


Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak.

Please visit:

Sussex Mental Healthline

Sussex Mental Healthline for telephone support and information Tel: 0800 0309 500

The Sussex Mental Healthline is a 24/7 telephone service offering listening support, advice, information and signposting to anyone experiencing difficulties with their mental health. 

The service is available to anyone concerned about their own mental health or that of a relative or friend and this includes carers and healthcare professionals. You do not need an appointment.

The Sussex Mental Healthline offers support to those who may be in crisis, distressed and in urgent need of help with their mental health.

If you require support with physical health symptoms please phone 111, and if your situation is a health emergency please call 999.

The Service welcome Text Relay calls and New Generation Text calls from hearing and speech impaired callers, on Tel: 0300 5000 101.


Parents and Carers:

Helpful resources for Parents & Carers during this difficult time

If you are pregnant or have a child under 2 years of age register with Family Assist for online support and to answer any questions you may have during this difficult time.


There are a host of wonderful local businesses offering Home Delivery. 
To view the listing click here: FOOD & SUPPLIES